Setup and troubleshooting

Installing it, the shortcut, what to do when the disguise does not appear, and the fixes for everything that commonly goes wrong.

• Docognito icon not showing in the toolbarExplains why Chrome hides newly installed extensions behind the puzzle piece menu by default, how to pin Docognito, and why it works even unpinned.
• Long conversations not fully loading in DocognitoReopening a long chat can briefly show only part of it, and the two sites drop different ends. Docognito catches up as the page finishes loading.
• Disable, toggle off, or remove Docognito completelyCompares switching the disguise off with Shift Escape or the popup against removing Docognito from Chrome, and what each option does and does not clear.
• Installing Docognito when extensions are restrictedExplains why a managed Chrome profile can block every extension including Docognito through administrator policy, and why the extension cannot work around it.
• Docognito not working on claude.ai or ChatGPTCovers the most common reason Docognito stops disguising a page, a tab opened before the extension loaded, and the exact reload steps that bring it back.
• Installing Docognito on ChromeA short walkthrough for adding Docognito from the Chrome Web Store, covering what the single storage permission covers and which three sites it works on.
• Switching models inside the Docognito document viewShows where the model switcher sits in the disguised menu bar, how it mirrors the real model list from Claude or ChatGPT, and why locked models stay greyed out.
• File uploads under the Docognito disguiseCovers how to attach a file or image while the document disguise is active, and what the Uploading, Attached, and Sent with your message labels actually mean.